At Meade Instruments® Telescope, Spotting Scope (“Meade”, “we”, “us”, or “our”) we respect the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://meadeinstruments.shop and any related services provided by us (collectively, our “Services”).
Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions by contacting us at [email protected].
What Information Do We Collect?
Information you provide to us
We collect information you provide directly to us when you use our Services. This includes:
- Account registration information: We collect information when you create an account, including your name, email address, phone number, login credentials, and any other information you provide with your account.
- Order information: We collect information about the products you purchase from us, including what was purchased, when it was purchased, and where it should be delivered.
- Payment information: If you make a purchase from our Services, we collect your payment method and related billing information including billing name, billing address and credit card information.
- Communications: If you contact us directly, we collect information about the communication, including any information you choose to provide to us.
Information we collect automatically
We also collect some information automatically:
- Log information: We collect information about your use of our Services, including the type of browser you use, app version, access times, pages viewed, your IP address, and the page you visited before navigating to our Services.
- Device information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
- Location information: With your consent, we may collect information about the precise location of your device when you use our mobile applications or Services.
- Cookies and other tracking technologies: We use various technologies to collect information when you interact with our Services, including cookies and web beacons. Cookies are small data files stored on your device that allow us to collect information about your device identifiers, IP address, web browsers used to access our Services, pages or features viewed, time spent on pages, mobile app performance and links clicked. Web beacons are graphic images that are placed on a website or in an email that is used to monitor the behavior of the user visiting the website or sending the email. They are often used in combination with cookies.
How Do We Use this Information?
We use the information we collect in various ways, including:
- Provide, operate, and maintain our Services
- Improve, personalize, and expand our Services
- Understand and analyze how you use our Services
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes
- Process your transactions
- Send you emails
- Find and prevent fraud
Will Your Information Be Shared with Anyone?
We do not sell, trade, or share your personal information with third parties except in the following circumstances:
Third Party Service Providers: We may share your information with third party companies and individuals we employ to perform tasks on our behalf related to our Service (such as payment processing, order fulfillment, analytics, customer service, auditing, etc.), but they are obligated not to disclose or use your information for any other purpose.
Compliance with Laws: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.
Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Business Partners: We may share your information with our business partners to offer you certain products, services or promotions.
With your Consent: We may disclose your personal information for any other purpose with your consent.
Cookie Policy
A cookie is a small text file that is stored on a user’s electronic device and contains information about that user. Cookies allow a website to recognize a user’s device and store some information about the user’s preferences or past actions.
We use cookies and other technologies to ensure everyone who uses Meade Instruments® Telescope, Spotting Scope has the best possible experience. Cookies also help us keep your account safe. By continuing to visit or use our services, you are agreeing to the use of cookies and similar technologies for the purposes we describe in this policy.
Types of cookies we use
Our Services uses two types of cookies: ‘session cookies’ and ‘persistent cookies’.
- Session cookies last only while your browser is open and are deleted automatically once you close your browser.
- Persistent cookies last until you or your browser delete them or until they expire.
We use both first-party cookies (served directly by us to your device) and third-party cookies (served by service providers or third parties on our behalf).
What we use cookies for
Essential cookies: These cookies are essential for providing you with services available through our Services and to enable you to use some of its features. For example, they allow you to log in to secure areas of our Services and help the content of the pages you request load quickly. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.
Functionality cookies: These cookies allow our Services to remember choices you make when you use our Services, such as remembering your language preferences, remembering your login details and remembering the changes you make to other parts of our Services you use. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you visit our Services.
Analytics and Performance cookies: These cookies are used to collect information about traffic to our Services and how users use our Services. The information gathered may include the number of visitors to our Services, the websites that referred them to our Services, the pages they visited on our Services, what time of day they visited our Services, whether they have visited our Services before, and other similar information. We use this information to help operate our Services more efficiently, to gather broad demographic information and to monitor the level of activity on our Services.
Targeted advertising cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit
the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. This is done by tracking users across websites and collecting information to provide customized ads.
Social media cookies: These cookies allow us to integrate social media functions into our Services and may also share information about your activities across social media.
Managing Cookies
You can choose to enable or disable cookies in your internet browser. Most browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most browsers accept cookies but this can be changed. Please note that disabling cookies may prevent you from using the full functionality of our Services.
For more details on how to manage and delete cookies, please consult your browser’s help pages.
How Long Do We Keep Your Information?
We keep your information only so long as we need it to provide Services to you and fulfill the purposes outlined in this policy. This is also the case for anyone that we share your information with and who carries out services on our behalf. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or anonymize it so that it can no longer be associated with you.
How Do We Keep Your Information Safe?
We have organizational and technical processes and procedures in place to protect your personal information. We keep personal information as long as it is necessary or relevant for the practices described in this Privacy Policy. We also retain personal information to comply with legal and regulatory obligations and for other legitimate purposes.
Age Limits
We do not intentionally gather personal information from visitors who are under the age of 18. If a child under 18 submits information to Meade Instruments® Telescope, Spotting Scope and we learn the child is under 18, we will attempt to delete the information as soon as possible. If you believe we might have any information from a child under 18, please contact us.
Your Rights
You have the right to request information about how your personal information is being processed and to request a copy of that personal information. Before sending you any personal information, we will ask you to provide proof of identity. In some circumstances, we may charge you a small fee to access your data.
You have the right to request that we correct any inaccuracies in your personal information. You may also request that we erase your personal information or restrict its processing in accordance with data protection laws.
In some circumstances, you have the right to object to our processing of your personal information or have your personal information transferred to another company in a structured, commonly used and machine-readable format.
You also have the right to lodge a complaint about our processing of your personal information with your local data protection authority.
Changes to Our Privacy Policy
Our Services, policies and procedures are under constant review and improvement. This means that from time to time, we may update our security features and make changes to this Privacy Policy. We reserve the right to amend, modify, update and change this Privacy Policy at any time. The date of the latest version will appear at the top of the policy. We recommend you check our website frequently to keep informed of updates. Your continued use of our Services constitutes acceptance of the terms of the revised policy.
If we make material changes to our policy that increase our rights to use your personal information, we will notify you and give you an opportunity to remove your personal information from our database.
How to Contact Us
If you have questions about this Privacy Policy, please email us at [email protected] with “Privacy Policy” in the subject line.
We aim to promptly investigate and resolve any queries or complaints you have about our processing of your personal information.